Gathering Knowledge Nuggets via The Telephone ...
- Smile on Introduction
Start the conversation on a good note. Be happy.
- Be Honest and Revealing
Do onto others as you would have them do to you.
Advise of confidentiality issues up front when necessary for requesting
certain information.
- Think Positive of the Transaction at all Times
Seek alternative ways of solving or sharing a mutual goal or objective.
- Remember Humility and Consideration
Think of being in the other person's shoes when issues arise.
Don't push too hard, but seek the objective.
- Offer Simple and Direct Explanations with Proper Timing
- Alway be Thankful at All the Right Times
Consider getting the e-mail or address for well deserved thank you note.
- Talk it Up
Think of where the other phone might be in relation to the Universe.
Questions beyond the objective sometimes lead to interesting relations.
- Offer to Recipocate
What would they like to know?